“Y’ello! We’re changing the terms of your contract. Sorry for you!"
Most MTN contract subscribers got an SMS from the network at the weekend...
Consumer Hacks
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World Consumer Rights Day - Do we have cause for celebration in SA?
The Consumer Protection Act makes us among the most protected consumers ...
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Extended warranty - sign up or lose out
There are warranties, and then there are warranties.
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The new cellphone data regulations in a nutshell
From midnight tonight, the on-off data regulations will finally be a rea...
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Yay or nay to eating food past its best before date?
The idea that shelf-stable food such as biscuits, canned goods, cereals,...
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Sold your house for a bomb
You could get a surprise retro rates bill, warns Wendy Knowler.
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The Accidental Shoplifter
You call it forgetfulness; they call it theft. Wendy Knowler gives handy...
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Cheep Trick: Local supermarket fakes expiry date on fresh chickens
Changing the 'sell-by' or 'use by' dates on a batch of fresh chicken is ...
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Love me, love my privacy
Who besides you knows your personal details, bank account details, and p...
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The beginner’s guide to becoming a clued-up car buyer
It’s fair to say that most people aren’t as clued up as they need to be ...
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Spoiled for choice on Consumerwatch
This week we’ve had the video of the rat happily munching on a salad at ...
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Now for the fun stuff on Consumerwatch
Thanks to social media, consumer discontent confronts us everywhere - Fa...
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That “free” thing will cost you lots
The lure of free goodies has been used by marketers for generations to l...
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Black Friday update and open lines for the latest Consumerwatch episode
On the last episode of Consumerwatch, we gave the latest update on the B...
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How to make Black Friday work for you
It’s the biggest retail day of the year and it gets bigger every year - ...
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KZN's salmonella 'outbreak': Here's what you ought to know now
Following the recent salmonella cases in KwaZulu-Natal, Wendy Knowler gi...
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Forget what the car ads say - the truth is in the crash test
How outraged should we be about how four top selling South African cars ...
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Flight delays: How South African airlines compare
Anyone who flies regularly has experienced the frustration of flight del...
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Laying down the lay-by law
For us consumers, buying something on lay-by is a huge win. And because ...
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The contract that won’t let you go
No company likes to let a customer go, and in the past, many have come u...