Flooded then flogged as flawless
Wendy Knowler thought she’d heard it all in her 20 years of investigatin...
Consumer Hacks
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Do you know your three green R’s?
Sparing our landfills requires all of us to re-think, re-use, and recycl...
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How safe is your child strapped into a car seat in the back?
If you don’t know your ESC from your ABS, you could be part of the reaso...
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Holiday cancellations and bookings
Can you get your money back if you cancel your hotel booking? It’s compl...
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You break it, your waiter pays for it
As anyone who has every worked tables in a restaurant will know, waiters...
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Forget phishing; 'vishing' is the new bank fraud threat
When was the last time you got a phishing email? In my case, that was ma...
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Beware! Ombud warns consumers about five online retailers
When a company takes a customer’s money and promises to deliver the good...
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If things fall apart - are you covered?
The short-term insurance industry is no doubt bracing itself for a flood...
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What’s your data privacy worth to you?
Do you value your ID number, employment history, address, relationship s...
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On-the-road fees - what are they costing you?
Wendy Knowler discusses the on-the-road fees which are back in the news....
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“Y’ello! We’re changing the terms of your contract. Sorry for you!"
Most MTN contract subscribers got an SMS from the network at the weekend...
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World Consumer Rights Day - Do we have cause for celebration in SA?
The Consumer Protection Act makes us among the most protected consumers ...
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Extended warranty - sign up or lose out
There are warranties, and then there are warranties.
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The new cellphone data regulations in a nutshell
From midnight tonight, the on-off data regulations will finally be a rea...
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Yay or nay to eating food past its best before date?
The idea that shelf-stable food such as biscuits, canned goods, cereals,...
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Sold your house for a bomb
You could get a surprise retro rates bill, warns Wendy Knowler.
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The Accidental Shoplifter
You call it forgetfulness; they call it theft. Wendy Knowler gives handy...
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Cheep Trick: Local supermarket fakes expiry date on fresh chickens
Changing the 'sell-by' or 'use by' dates on a batch of fresh chicken is ...
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Love me, love my privacy
Who besides you knows your personal details, bank account details, and p...
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The beginner’s guide to becoming a clued-up car buyer
It’s fair to say that most people aren’t as clued up as they need to be ...