"There’s a body in the passage"
A KZN family’s funeral policy claim has thrown a spotlight on the way th...
Consumer Hacks
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If the cap doesn’t fit, you have no right of return at all
Most South Africans seem to have got the idea that the Consumer Protecti... -
No more free rides for your golf clubs on SAA
Up to now, South African Airways has allowed its passengers to check in ...
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Want to whinge about a company on social media?
Wendy Knowler unpacks what not to do when posting on social media about ...
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What if you don't get your visa? Wendy Knowler investigates
On Consumerwatch this week, Wendy Knowler warns about the cost of having...
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Watch out: No service, no warranty
Wendy Knowler’s Watch Out for consumers this week focuses on the harsh c...
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Wendy looks at Vodacom cell contracts, shares two personal bugbears
In today's Consumerwatch, Wendy Knowler looks at two cases of somewhat m...
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Watch Out of the Week: Do you know how old your tyres are?
This watch-out is inspired by a personal tyre experience. I got a flat l...
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Wendy’s “Watch Out” of the Week
Are you one of those people who grabs an item of clothing off the rail a...
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Are you on shaky ground with your house insurance?
Many people think they’re covered if their home were to be damaged in a ...
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Spare a thought when buying a car
When you are negotiating the purchase of a used car, always ask to see t...
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Recap: Riverside Spa, that's not all....
This week Wendy Knowler brought us updates on the past two ECR Consumerw...
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Flood damage? You could well be on your own
First their boundary wall collapsed in a devastating storm, and then thi...
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A business closed, but what happens to your vouchers?
On Consumerwatch this week, Wendy Knowler focused on a Durban beauty spa...
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Is it still stealing if you didn’t mean to?
It can’t be a crime if there was no intent, but proving the lack of inte...
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So you've said no to the straw. Now what?
Demonising all plastic is misguided. Plastic remains an excellent form o...
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A Drone Moan - Online Pricing Issues
What gives an online retailer the right to cancel a confirmed purchase?
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High Court outlaws banks’ controversial money grabbing
For years, South Africa’s banks have taken it upon themselves - without ...
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Scam Tenders - a cautionary tale
This week’s Consumerwatch is a cautionary tale for small businesses. I’m...
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How costly are your car’s parts?
Here are a few reasons as to why you should care, says Wendy Knowler.