3 warnings from Capitec on how to avoid scams

3 warnings from Capitec on how to avoid scams

You might think you know all the red flags to watch out for when "online", but scammers are always one step ahead...

A warning sign placed on a table while working on a laptop
A warning sign placed on a table while working on a laptop/iStock/Thx4Stock

Scams are everywhere, and there’s no way to avoid them completely. That’s why it’s important to recognise the red flags that signal potential online fraud.

The golden rule? If it seems too good to be true, it probably is.

Capitec has shared some advice to help customers stay ahead of online scams. In particular, they've highlighted marketplace scams, warning customers to be wary of any links before clicking on them, and staying alert on WhatsApp.

1. Think before you click

The best advice is to always ignore suspicious links. Scammers often try to trick you by mimicking your bank’s website or sending messages that appear to be from your bank.

They may also post ads or send texts pretending to be from a trusted company. Pay close attention to URL links – sometimes they look almost identical to official sites but contain subtle differences.

Scammers rely on fear tactics, creating a sense of urgency to make you act quickly without verifying the website.

  • Never click on links in messages or ads asking you to update your information or make a payment.

  • If something seems off, contact the company directly or visit their official website.

2. Stay smart on Facebook Marketplace

Scammers often lure victims with fake deals at low prices on social media, creating a sense of urgency to pressure buyers into making quick payments.

They typically insist on upfront payment or claim other buyers are interested, pushing people to pay via EFT before receiving the product, only to disappear afterward.

  • Be cautious of new buyer/seller profiles on platforms like Facebook Marketplace. 

  • Never pay upfront or send a deposit without inspecting the product in person.

  • If you're selling, confirm the payment has cleared in your account before handing over the item. Beware of fake proof of payment. Alternatively, insist on a cash payment.

  • Always meet in a safe, public location to exchange goods.

3. Stay alert on WhatsApp

Many scammers prefer WhatsApp as their primary method of communication, often luring victims with promises of quick and easy profits. No matter how appealing these offers seem, they are almost always too good to be true.

Scammers may also add you to groups where "investors" share fake success stories and even display fraudulent proof of payment to make the scheme appear legitimate.

  • Ignore messages from unknown numbers that contact you out of the blue.

  • Be wary of any promises of rapid, high returns.

  • Only trust investment companies that are registered with the Financial Sector Conduct Authority.

  • Avoid investment opportunities promoted through messaging platforms.

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