Uber SA: We committed to ironing out issues raised by operators
Uber South Africa says it is taking the concerns of its drivers seriously and remains committed to resolving their pay dispute.
Over one hundred e-hailing drivers held a protest march in Durban on Tuesday over rising fuel costs and other issues.
Nationally, independent contractors working for companies like Bolt and Uber downed keys for three days this week.
READ: 'Mbalula is unresponsive' - striking e-hailing operators say they’re not being heard
In a statement to Newswatch, Uber's Head of Mobility Operations for Sub-Saharan Africa says they're engaging directly with the drivers to address their issues.
Kagiso Khaole says they need to strike a balance between maximising drivers' earning potential and their customers' needs.
"If only that app provider can work with us, listen to us because we have been talking to them but whatever we say to them has been falling on deaf ears, but it is about time that the government regulates the industry," says e-hailing operator Sabelo Dube.
NOW READ: WATCH: Rising fuel, safety among some concerns of Durban e-hailing drivers
"As petrol increases, the rates must increase as well because right now we are going to be sitting on R25 very soon by we will sitting on R7.50 for the rate per kilometre, we sitting at R30 base fair, you can't survive with that."
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