Msunduzi ratepayers association to picket over new billing system
The Msunduzi Association of Residents Ratepayers and Civics is set to picket outside the Pietermaritzburg City Hall this week.
The association is angry at what it believes to be a lack of communication from the municipality around the decision to introduce two monthly billing cycles.
Some customers will be billed on the fifth day of every month, while the remaining, including government and businesses, will have to pay their bills on the last day.
READ: Msunduzi wants R400m from Treasury for Eskom debt
The association's chairperson Anthony Waldhausen says they will be handing over its memorandum to the city manager on Thursday.
Walldhausen says there was a lack of public consultation ahead of the decision to implement the changes.
"The challenge we have here is that this whole process wasn't properly executed and it was not actually communicated to the residents and there was no public participation in the whole process.
"There has been so much confusion within the residents because they are changing the billing system cycle and it was poorly communicated, there was actually no communication whatsoever.
ALSO READ: Msunduzi to probe financial misconduct disciplinary board
"The whole process is irregular and with was completely public participation in the whole process."
A Msunduzi spokesperson has denied claims there's been poor communication about the changes, saying several Imbizos were held, among other things.
