Global IT outage won't be a quick fix, says expert

Global IT outage won't be a quick fix, says expert

A cyber-security expert says the faulty software update that led to a global IT outage will not be a quick fix.

Woman typing on a laptop while sitting at a table
Woman typing on a laptop while sitting at a table/Pexels/@Anna Shvets

The problem occurred yesterday after cyber security firm CrowdStrike applied an update to their software.


It affected businesses, banks, airlines and broadcasters around the world.  


"This is kind of like an anti-virus software that gets installed on millions of computers out there, because of a mistake in that software it caused all the computers that had that piece of software installed to sit in the reboot loop, it starts out, it crashes and starts again and you can't break out of that."


READ: CrowdStrike confirms global IT outage not cyberattack


Jaco du Toit  from the University of Johannesburg says the company already has a fix for the faulty code.


However, he says it will only be applied to machines that have not been affected by the update. 


"Each of the companies affected by this, the operational IT team will have to now manually go to each server, fix it and get it up and running. It's not just servers, it's workstations, it's computers. 


"This problem will go into next week before I think we will start seeing computers going back to normal again." 

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