FlySafair adopts zero tolerance re mask dodgers
FlySafair has adopted a zero tolerance policy regarding
mask dodgers on its flights from this week. This after Wendy Knowler raised the
issue after experiencing, first-hand, cases on recent flights in which
passengers were not fully compliant. She’d also received numerous complaints
about it from other passengers. Wendy takes up the story…
“On a recent flight to Durban, I sat next to a man
who used a buff as a mask, as many do, but for most of the two-hour flight he
had it around his neck or pulled up only over his mouth, and when he saw a
cabin attendant approaching he’d surreptitiously pull it all the way up as it
should be.
“Finally I tackled him about it, and he completely
blanked me. As we landed he pulled it right off and then had a long
conversation on his phone, about half a metre away from my face.
“Yes, I know we are all over the mask wearing and
the restrictions, and we’re longing to get our lives back, but I also know that
many countries to the north of us are reverting back to harder lockdown
restrictions since everyone relaxed, had lovely summer holidays and then the
infection rates began to soar again, especially in Spain, France and Italy.”
So what is FlySafair doing about this issue? A lot! Listen to the details in the latest ECR Consumerwatch below.
READ: Non-paying tenant and mounting interest on debt - Wendy Knowler wades in
Listen to more podcasts from Wendy Knowler in the Consumerwatch channel below.
Contact Wendy
Get in touch with Wendy via her website or her Facebook page. Please note that Wendy is not able to personally respond to every email she receives. If she is able to take up your case, she will contact you directly. Here are other avenues for you to consider.